Patient Reviews
Patient Reviews
If you're looking for an expert skin care provider in New Orleans, LA who offers customized solutions and a top-quality patient experience, then allow us to welcome you to Flourish Dermatology And Aesthetics. Our exceptionally skilled dermatologist, Dr. Lauren Payne, is passionate about helping men and women all over NOLA flourish with a range of effective cosmetic and skin health treatments. When choosing a new dermatologist, we understand how helpful it is to rely on perspectives from current and past patients so we've gathered a selection of reviews here for your convenience. We invite you to browse through these testimonials, and when you're ready to start your own skin care treatment, give Dr. Payne a call.
Reviews for Flourish Dermatology And Aesthetics
"My first visit went really well. The receptionist was really sweet and Dr. Payne was very thorough in diagnosing my symptoms and creating a treatment plan. I look forward to seeing the results of the treatment plan provided."
"Met Dr. Payne and her teammate Courtney for my first visit. Both were very informative and patient. They are both consummate professionals and I am looking forward to continuing my skin care journey with them. I highly recommend this establishment."
"Dr. Payne was very informative. The staff was so polite. The service was so quick and did not hurt whatsoever. I will be back soon and she now has a forever client in me"
"Dr. Payne was amazing. She is quite knowledgeable about field of work. I do believe that, she is the only black dermatologist in New Orleans. I highly recommend her to anyone looking for a black dermatologist in New Orleans area. Dr. Payne, I wish you and your staff all the best as you embark on this exciting journey."
"Dr. Payne was amazing! She was very knowledgeable, informative, personable, and welcoming. I’m very much looking forward to my next visit to have my moles removed. She was more well versed in some of my skincare issues that other dermatologists had previously dismissed. I highly recommend her, and plan on referring all of my friends to her practice."
"Everyone is so nice and courteous. Dr. Payne is very thorough and knowledgeable. I’ll definitely be going back to see her."
"Exceptional Care with a Personal Touch at Flourish Dermatology and Aesthetics! I recently visited Flourish Dermatology and Aesthetics and was blown away by the level of care and expertise provided by Dr. Lauren Payne and her team. As a Black-owned dermatology center, they truly understand and cater to the unique needs of all skin and hair. The range of treatments offered is also impressive so I’ll definitely be back for other needs. The front staff is so sweet, patient and incredibly welcoming and made me feel comfortable throughout my visit. I highly recommend Flourish Dermatology and Aesthetics to anyone looking for top-notch skin care in a supportive and inclusive environment."
"Dr Payne is the best dermatologist in the city of New Orleans! I have been struggling with severe hyperpigmentation/ uneven skin tone since 2017 and I’ve had consultations with several dermatologists in the city but I did not vibe with any of them for several reasons. Dr Payne is very friendly, warm, and she always takes the time to really listen to you. I completely trust her with my skin. For me, she recommended monthly aerolase laser + chemical peel treatments to treat my stubborn PIH and prescribed me tretinoin & azelaic acid. I have only been going to her since September/ October 2024 and it’s January now and I’ve seen SO MUCH progress in my skin. I am more than confident that I will reach my skin goals working with her."
"Dr. Payne will forever be my dermatologist! She is so knowledgeable and easy to talk to! I felt like I was chatting with a friend. The office is cozy, inviting, and professional. I feel confident about my skin and scalp care now that I see Dr. Payne."
"Dr. Payne and Cortney were very sweet and helpful!"
"The atmosphere was so welcoming and amazing! I can not wait to continue to keep coming such a great staff and great skincare advice!"
"This is a Great team! Britt and Dr. Payne are very thorough and knowledgeable! They both took time to explore my needs and made me feel as though my concerns were important and fully addressed! I highly recommend!"
"Great service and very attentive to my concerns."
"Awesome service!"
"Amazing! I love this place. Treated so well when I entered for my consultation. I told Dr. Payne my issues and she addressed them so effectively. I mean she couldn’t have made my condition any more simpler for me to understand. We got a game plan together and executing. She and I even went the extra mile to discuss keeping me looking younger for years to come! Nola look no further! She is the ONE"
"Excellent Service. You definitely have to experience it for yourself. Dr. Payne & Courtney are a great team. I will see Brittany at 1pm. 😊"
"Hands down the best dermatologist i’ve been to out of the handful. Understanding and will definitely give you the results you’re looking for. Also has her own products and they are top tier."
"Dr Payne and her crew were absolutely brilliant. Her knowledge of her craft was second to none. The location and ambience of her office was a great experience as well. I am super confident in her ability and I am glad I chose this office ."
"Dr. Payne and Brittny are absolutely AMAZING!!!!!! 10/10 experience. For one, the place was so clean and organized and felt very comfortable and inviting. The service was top-tier! Dr. Payne explained my skin concerns in great detail, taking time to listen and address everything. She made the treatment enjoyable, and it went incredibly smooth. Brittny was a professional, as she catered to my needs and concerns as well!!! Definitely recommend!!!!"
"I had laser hair removal and Dr Payne was amazing. She thoroughly explained the process and there were no surprises. I'm excited to continue my treatments and also love their skincare line."
"Best dermatologist ever if your ever in the city please see her"
"Brittny is hands down the best esthetician ever! Since my first encounter she has been so welcoming. She is very knowledgeable about her craft and frequently offers tips to improve my skin health. I have had every wax experience she offers and I receive compliments on my brows daily (see pic). I have referred several of my friends to Brittny and they all refer their friends too. Lastly, I cannot say enough about her personality she is an absolute ray of sunshine. Book with her you won’t regret it! ❤️"
"Brittny has always been the GOAT when it comes to your skincare needs, now she is supported by a BLACK dermatologist! Skincare Excellence!"
"Brittny is the absolute best!! Super professional and thorough! She makes you very comfortable. Love her!! My forever esthetician! ❤️"
"Brittny is awesome!! She is professional, knowledgeable, and her customer service approach is top notch! Would highly recommend her services!"
"Best experience ever! Dr. Was very informative, took the time to educate on product usage and skincare routine. Staff was very courteous and professional. Will definitely return"
"Dr. Payne and her staff were excellent. Very pleasant atmosphere as well"
"Amazing hands on care! Courtney is friendly and made the intake process quick and easy. Dr. Payne is very gentle and provided an excellent treatment plan. The facility is clean and inviting."
"Best experience ever! Dr. Was very informative, took the time to educate on product usage and skincare routine. Staff was very courteous and professional. Will definitely return"
"The experience was awesome, the doctor listened to my concerns and offered great advice. I would recommend this dermatologist."
"Love how she listens and does what's best for the individual."
"Brittni is AMAZING! She's friendly, has patience, and pays attention to the smallest detail. I refuse to get a wax from anyone else!"
"It's been almost a year since I began my journey to clear healthy skin with Flourish Dermatology. From fillers to facials it's been nothing but AMAZING!! DO yourself a favor make an appointment TODAY and see where your SKIN will be by the end of 2024."
"Dr. Payne and Courtney provided an exceptional experience from my first phone call, through the end of my appointment! They were so kind, and easy to talk to. I appreciate my visit, and can’t wait to start my treatment plan Dr. advised."
"This was really quite excellent. Very easy to arrange an appointment. I went in with a couple minor issues, was seen straight away. I think I spent less than ten minutes in the chair. Flawless and friendly service. I wouldn't hesitate to recommend - thank you very much!"
"Very professional office staff! Dr. Payne is super sweet and listens to your concerns and addressing all of them. Thanks for enhancing my beauty!"
"Brittny is THEE ABSOLUTE BEST ESTHETICIAN!!! I have been a client of Brittny's for 10+ years and her wealth of knowledge and professionalism is amazing!!! I could not imagine having no one else provide the services she provides for me. Not only does she make me feel comfortable, but she also answers any questions I may have while making me feel and look amazing!!! Her work area is always clean and presentable!!! Having Brittny apart of your staff was the best decision you all made because she is definitely top tier!!! 5 stars across the board!!!"
"Absolutely LOVE Dr. Payne. She was so warm and welcoming. So thankful to have found a black dermatologist in the New Orleans area."
"I had a great experience at Flourish with Dr. Payne and Cortney. It was easy to make my appointment and they provide convenient appointment options for in office and virtual visits. During my evaluation of a previously diagnosed condition, CCCA and concerns I had about my skin. Dr. Payne patiently listened to me, answered questions and provided me with options for treatment. Based on her recommendations and my input, together we came up with the best treatment plan. I highly recommend Flourish Dermatology and Aesthetics."
"Amazing and very informative first meet with Dr. Payne and her staff. For the first time I feel like my concerns were addressed and I have a clear plan for my needs. Today was my first time getting a chemical peel and I’m excited to see my results! I highly recommend!"
"I just want to take the time to acknowledge the sincerity and care of Dr.Lauren C. Payne. I’m a lupus warrior so I struggle with discoloration, dry patches and unevenness with my skin. While my daughter deals with cystic acne. She was so enthusiastic, encouraging, helpful, compassionate and supportive while educating the both of us simultaneously on the methods she would use to combat our skin issues. I felt at ease and proud because she is also young black dermatologist and representation not only matters but her standard of care would be pleasing to all backgrounds. I would definitely recommend to anyone in need of a guide in transforming your skin for the better✨💜♾️"
"I absolutely love working with Dr. Payne! She’s extremely knowledgeable, professional and gentle! She’s made my first laser hair removal experience a pleasant one! I’m looking forward to the next treatments and amazing results!!!! Thank You Dr. Payne!"
"I love Dr. Payne and her staff! It's so easy to book an appointment that was convenient for me. I had so many questions about how to properly care for and which products were right for my skin. Dr Payne was so patient, did a thorough assessment of my skin, and developed a plan just for me. The absolute best!!! My skin looks and feels amazing."
"I really enjoyed my visit with Dr. Payne. She was able to help decrease the scar tissue in my face caused by an animal bite. She is very patient and kind. I recommend her."
"I received a laser treatment. Dr. Payne was quick, efficient, and very nice. I would definitely return."
"I received a laser treatment. Dr. Payne was quick, efficient, and very nice. I would definitely return."
"Dr. Payne is knowledgeable and very professional. She has exceptional bedside manner, attentive and listens to your concerns. I was very pleased with my Botox and laser treatment. Looking forward to getting additional services."
"Dr. Payne is everything I thought she would be and more. She’s extremely knowledgeable, personable and attentive. I went with concerns regarding my CCCA and other cosmetic concerns. She answered all my questions and gave me clear, concise information and the best approach to treat my skin and Alopecia. Dr. Payne is super thorough. Her treatment and care focuses on what you need and are results driven. I have no hesitation in recommending her. Dr. Payne’s expertise spans from medical concerns to cosmetic, and all treatments are well explained by her. Her staff is polite, friendly and professional. They go above and beyond to help. I highly recommend Flourish Dermatology and Aesthetics! A+ compassionate care that is individualized to each patient. Flourish Dermatology is THE dermatology center to treat your entire family. I’m so thankful to have a great African American dermatologist in New Orleans. Thank You, Dr. Payne!"
"My experience with Dr. Payne was amazing. She's very attentive, knowledgeable, professional. She was very personable, asked questions about my concerns and also gave great options to help with my concerns. So thankful to have a good African American dermatologist in New Orleans who understands our concerns in our skincare needs. Thank you Dr. Payne."
"Dr. Payne is professional, personable and very knowledgeable. We are excited to have Dr. Payne as our dermatologist."
"Dr. Payne listened to my concerns and asked questions. She took the time to explain my medical conditions and treatment plan. I am thrilled that New Orleans has an African American Dermatologist."
"The experience with Dr. Payne has been amazing. Dr. Payne is attentive, very detailed and very warming. She truly looks to understand the problem and focuses on the best solution. It has been a pleasure each time I have an appointment."