Dr. Lauren Payne, assistants, and staff are awesome! I had several scalp cysts I wanted removed for a very long time. And Flourish Dermatology and Aesthetics seemed to have good reviews. So I called and made the appointment. Their office on St. Charles has a very warm and relaxing atmosphere. The receptionist was super friendly. After meeting Dr. Payne, I felt very confident in her professionalism. The procedure was smooth and pain-free. The cost of the procedure was reasonable, and actually less than I was anticipating.